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AI HomeDesign processes all orders via Stripe, so all you need is a credit card, and you're good to go! Your payment information is kept secure through industry-standard encryption methods to protect your privacy and financial data.

Sure. When deciding on a subscription plan, if you select the Business tab, you will be able to opt for a custom paid plan and contact us there so that we can discuss your needs and the details of your required plan.

If you're subscribed to a yearly plan, your remaining credits will roll over to the next month. The same is true if you have monthly Enterprise plans.

You have the option to upgrade your account or purchase "Photo Packs" to add extra photos to your current plan.

You will receive your credits on a monthly basis. This approach aligns with the long-term nature of your subscription.

Yes. You’re able to cancel your auto-renewal without any change to your current subscription plan. Remember that auto-renewal cancels after the plan expires. Cancellation is available for both monthly and yearly plans. To cancel your account, simply click on the three dots next to your username and click on “Billing.” There, you can find the “Cancel Auto-Renewal” button next to “Change Payment Method.”

Yes, you can do that whether your current plan has expired or not. You can both upgrade and downgrade your subscription plans based on your needs at the time.

Yes. Within the first 7 days of your first purchase date, you can cancel your subscription and receive a full refund. However, if you have generated/regenerated more than 4 times, you can merely cancel your subscription and will not receive a full refund. This applies to both monthly and yearly plans. "Human Virtual Staging" users can request a full refund within 48 hours after the order delivery. Also, refunds are only available if you have not requested more than one revision. Keep in mind, that in case of an issued refund, commercial use of the result images is not permitted.

All our AI services accept JPG, JPEG, PNG, WEBP, and HEIC (RAW) images with a maximum file size of 50 MB.

If you have any questions or feedback, feel free to contact support[at]aihomedesign.com